Trusted cash delivery in Tulum since 2019

TulumPay has been bringing cash to people in Tulum since 2019. We are not a new app or a marketplace — we are an established local service with a single job: getting pesos safely into your hands when you need them.

Why we started

In 2019, getting cash in Tulum too often meant walking from one ATM to the next — machines that were offline, out of pesos, or that simply refused a foreign card. People were losing hours of their trip to it, and sometimes ending the search with nothing.

We started TulumPay to turn that around. Instead of you going out to find cash, the cash comes to you.

A secure, simple way to get your money

You choose the amount you need, confirm the order on WhatsApp, and we deliver the pesos directly to you. There is no app to download and no account to open before you order.

You are dealing with a real person from the first message until the cash is in your hand — the same conversation, start to finish, so you always know who is coming and what you agreed.

Where we deliver

We deliver to hotels, villas and Airbnbs across Tulum. We also work directly with partner hotels and concierges who arrange cash on behalf of their guests — see our partner locations.

When your card stops working

A lost or stolen debit card. A card your bank has blocked because it saw a charge from Mexico. A machine that swallowed it. A booking, a driver or a deposit that has to be paid in cash today.

These are the situations TulumPay was built for. If you are stuck without access to your money, message us on WhatsApp and tell us what you need.

An established name in Tulum

Years of deliveries, and working relationships with hotels and concierges around town, are what we are judged on. Our pricing is published up front on the home page — you know the exact USD cost of every peso amount before you order, with nothing added at the door.

Order cash in Tulum

Pick your amount and confirm on WhatsApp. Orders run from $2,000 to $15,000 pesos.